BOD sitzend transparent

Online-HelpDo you have a question?Do you have a problem?

Online-Help gives you the possibility to write us. You will get a personal answer within 3 days.

Your anonymity will always be safe and we guarantee your confidentiality. Your request will be kept securely on our website, it will not be shared. You are the only person who can access the answer.

How does it works?

When sending a request, choose a Nickname (login name), give your age and state whether you’re a girl or a boy. When you send your request, you will receive a unique code.

You can only access the personal answer to your request with these two keys (Nickname and Unique Code), which you need to memorize.

There is only one rule you need to remember: don’t write real names, addresses, or other information which identify you or another person. You can write to us in Luxembourgish, German, French or English.